I had a major leak and Service First responded with remediation quickly. Once everything was dried out, I was anxious to repair the walls, carpet and baseboards. I worked with Matt and he went above and beyond and kept me updated on the process. Miguel and another associate did the work on my condo and it looks great. Miguel did another job for me last year as well. They were prompt, efficient, clean, professional, polite and finished ahead of schedule on the day of work.

Fredy and Bryan spent the past 2 day's painting my condo after my recent re-pipe. They arrived on time covered my floors, cabinets and furniture and when the job was completed cleaned everything up. I highly recommend these gentleman.

I was in a panic until Edgar arrived. He explained everything that would be done. He called and talked my condo insurance claim adjuster. He explained what the damages involve. He then began the hard work of carrying big machines through out my place. It was super hot and he never stopped working to even drink some water. This man is one of the hardest workers i've ever see. You are so fortunate to have him on your team.

Our condo had some water stains appear and we reported it to our HOA. They fixed the roof and then called Service First to schedule a time to come and assess the repairs. Adrian reached out and was very accommodating to my schedule. He and Manny arrived right on schedule, and even called me 30 min before arriving so I would know their exact arrival. They were both friendly and professional - put on booties and were very careful when moving around the area and using their ladder as to not scratch the walls or flooring. They explained everything to me and were quick and efficient. We have to wait for HOA approval before scheduling the work, so I will update my review once the work is complete. I've dealt with restoration companies before and I was a bit worried since I wasn't able to be the one to choose which company we used. But now that I've met Adrian and Manny, I'm glad my HOA uses ServiceFirst.

This company did a fabulous job in treating the water intrusion due to a slab leak in my condo. Edgar Ortiz was incredibly knowledgeable and meticulous in his approach to solving the problem. His coworker, Juan, did a very careful removal of the parts of my bathroom that needed disassembly to allow drying of the area of the leak behind the vanity. Another coworker, Manny, was also very helpful. Sally in the office coordinated the work in a very friendly and helpful fashion. Just a great
team. I was lucky they were available to help me.
Leonard Schaitman
Laguna Woods Village

This is an excellent restoration company. I would recommend you to anyone in need. Danni is so helpful and great customer service skills. Mario was professional and took care of the quote for the Property Manager and Association to approve. He was thorough. Caesar was so polite, good worker, efficient and did a good job in a timely manner. He came ran and got the drywall and paint was back quickly. You got a good technician keep him!

First I must say that I did not choose ServiceFirst but my HOA sent them out to repair a hole in my master bathroom ceiling from an old roof leak. I'm so glad they did! Beginning with Dani who called me to schedule the inspection/repair to Tadeo who did the repair, they were so kind, polite and accommodating. Tadeo did an excellent job on the ceiling and cleaned up the area nicely. I would recommend that you give them a call for any repairs you may have.

I had a sewer backup after being away on business. Thankfully I came home when I did but had sewer water pool in my laundry room. ServiceFirst came out to check the water damage and dry out the laundry room. They were very friendly, and quick to get things going to resolve this nightmare. I had constant communication from Matt and he was my advocate for corresponding with the HOA since I live in a townhome it it was the main that backed up. Elias was knowledgeable and quick to remove the drywall, baseboards, insulation that were damaged and was able to dry out my laundry room in a few days. I'm really happy to go with ServiceFirst and would highly recommend using them if you have an unfortunate situation happen to you.

I bought my condo a year and a half ago and haven't moved in. My condo has been giving me problems...leaking roof, burst slab leak on the second floor that bowed my sub flooring, flooded into my cave area that I didn't know about for weeks. My HOA sat on my water issues (in their jurisdiction) for 7 months because like most HOA's, they fail. I felt stuck. Couldn't afford a lawyer, couldn't get the HOA to move an inch on mitigation or repair. It was a nightmare. When I finally got connected with Shawn...he pretty much took over the repairs and restoration of everything side barring my HOA's lack of any initiation. His famous words " yeah, easy, we can do that '. He's been super fun to work with always making it work to get my house to a place that I envision it to be and making all my last minute crazy home reno ideas possible. Juan and his partner that have been working on my condo as well, are the hardest workers and are great at their craft. My condo is finally coming together, still work in progress but I finally feel like I'll be able to move in sooner than later.

Very satisfied, we had celling water leak damage from rain and HOA sent this company, 2 guys came to work on few hours and very thoughtful and careful, impressed!

My roof leaked and the HOA selected ServiceFirstRestoration. The demolition was pretty seamless for me. Brandon and associate got to work quickly, explaining the process as they went along.
Friendly, caring and efficient. No complaints. I do hope my HOA can select their bid to finish the drywall repair. I loved the fact they were able to leave fan and pick it up on a schedule that was great for me. Good service.

They have always been prompt , Roger has tried to be as attentive and communicative as possible dealing with my house leak and my association delays getting work done. Bryan came back to put up my wall and did a great job. I highly recommend this company

We sustained water damage to the wall, floor, carpet, and cabinets during the rains this winter when the gutters failed. The HOA gave the work to ServiceFirst. I could not be happier with their courteous and professional handling of the restoration work. Jerry, the estimator, is an expert and was willing to patiently answer all our questions. Roger, the case manager, communicates promptly and is responsive, and Edgar did a first class job drying out everything. We had restoration work several times in the past. It was never done this well. We got the Rolls Royce treatment.