24/7 Water Damage Removal & Restoration
(855) 883-4778
Orange County’s Trusted Water Damage Company
If you’ve had any sort of flooding, plumbing failure, or over-flow you need to bring in water damage specialists as soon as possible. The first day is critical in minimizing water damage repair needs. Service First is ready 24 hours a day for emergency water damage restoration services. We take a restoration-first approach to water damage removal that reduces repair and replacement costs to a small fraction of what they would be otherwise while providing outstanding craftsmanship.
Water In Your Home Right Now? Do This First.
The first hour matters most. These six steps limit the damage until our crew arrives.
- Stop the water. Shut off the valve at the fixture or appliance. If you can’t find it, turn off the main water valve to the house.
- Cut the power, but only if it’s safe. Switch off the breakers for the wet rooms. If you’d have to stand in water to reach the panel, stay out and leave it for us.
- Call ServiceFirst at (855) 883-4778. We answer 24/7 and can have a crew at your door in 60 minutes or less.
- Take photos and video. Capture every wet room and damaged item before you move anything. Your insurance claim will need it.
- Move what you can. Pick up rugs, electronics, and valuables. Slide foil or wood blocks under furniture legs so they don’t stain the floor.
- Leave the rest alone. Don’t use a household vacuum on standing water. Stay out of rooms with a sagging ceiling, and keep clear of any water that could contain sewage.
Choose Service First Restoration
Bacteria and mold as well as permanent harm to carpet, flooring, sheetrock, and even structural framing can become issues in as little as 24 hours. And it doesn’t take a storm flood. Any sink or tub overflow or plumbing leak that soaks more than a few square feet needs professional attention. Do-it-yourself or non-specialist companies leave you at risk for huge water damage repair costs. In one case study of emergency fast-response floor drying, our water restoration services eliminated the need to replace the flooring with total costs roughly 1/3 of what they would have been otherwise.
That’s why we provide emergency services 24/7. Our fast-response crews can be there in 60 minutes or less.
Family owned, our company emphasizes personalized work with outstanding technical expertise, superior customer care, and a comprehensive warranty. We’re fully licensed, bonded, and insured. We hold memberships and certifications from the Community Associations Institute, the Cleaning and Restoration Association (CRA, http://www.crassociation.org/), the EPA (Lead-Safe), Guild Quality, the Independent Insurance Agents Brokers Orange County (IIAB Orange), and the Institute of Inspection Cleaning and Restoration Certification (IICRC, www.iicrc.org).
Our water damage restoration crews are a highly-trained team of certified technicians, following the latest in industry best-practices with the latest in state-of-the-art equipment. We’ll directly bill your insurance company so you won’t have cash tied up in initial payments while awaiting claim processing.
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60 MINUTES RESPONSE TIME CALL NOW!
(855) 883-4778
Our 4-Step Water Damage Restoration Process
Water soaks in deeper than a shop vac or carpet cleaner can reach. Left to dry on its own, a building stays wet for weeks. Our process cuts that to a few days.
1. Emergency Response and Damage Assessment
We stop the water at its source if it’s still running, then inspect with moisture meters and infrared cameras to see how far it has spread behind walls and under floors. We also identify whether it’s clean, gray, or black water, because that decides how the job is handled.
2. Water Removal and Extraction
We pump out standing water and pull the rest from carpet, pad, and flooring with truck-mounted and portable extraction equipment. The faster it’s out, the less it wicks up walls and into the subfloor.
3. Professional Drying and Dehumidification
High-speed air movers and refrigerant dehumidifiers pull out the moisture trapped deep in drywall, framing, and flooring. We check progress daily with moisture meters until everything is back to its normal dry state. This controlled drying is what saves wood floors that would otherwise be torn out.
4. Cleaning, Sanitizing, and Final Restoration
Once the structure is dry, we clean and sanitize affected surfaces to keep bacteria and mold from taking hold. Then our own carpenters and trades handle the repairs, from re-stretching carpet to replacing drywall and paint.
Water Damage Restoration
Water quickly soaks in so deeply that shop wet-vacs and carpet cleaners can’t reach it. Regular drying takes weeks, and over that time there’s likely to be extensive deterioration. But our professional water damage restoration cuts that all-important drying time down to just a few days saving carpet, wood flooring, paneling, drywall, and more.
Water Damage Removal
You can’t fix what you can’t see so our certified inspectors use moisture meters and infrared cameras to determine the scope and nature of water damage restoration necessary. As needed we can provide fast pump out to minimize flood damage, and our water extraction gear is second to none. Our advanced drying equipment will then take care of all dampness in building materials (including excess moisture deep within the structure) with refrigerant dehumidifiers, powerful air movers, and specialized thermal drying equipment. We create a controlled drying environment for the fastest and most thorough drying possible, and are especially proud of our expertise in saving wood floors.
Professional Water Damage Restoration
(855) 883-4778
Where Did the Water Come From?
Most water damage starts with one of a handful of culprits. Find yours below for the warning signs, what to do, and how we fix it.
Water Heater Leaks
A failing tank keeps refilling as it leaks, so a small puddle can turn into a soaked garage or closet fast.
Washing Machine Overflows
A burst supply hose doesn’t stop when the cycle ends. It runs until someone shuts off the water.
Ceiling Leaks and Stains
By the time a stain shows, water has already traveled through insulation and drywall. The source is somewhere above it.
AC Condensation Leaks
A clogged drain line sends condensation into your ceiling, walls, or floor instead of outside.
Slab Leaks
A pipe leaking under your foundation can go unnoticed for weeks. Warm spots on the floor and a climbing water bill are the usual clues.
Mold Removal
Regardless of the source, a wet environment soon becomes filled with bacteria and mold. Don’t under estimate the health hazards, which range from mild irritation and allergies all the way to permanent harm from toxins. Nor the ease with which mold can spread to other parts of your home or business. Our licensed technicians follow all the rules right down to the letter to isolate the work area, thoroughly remove mold and contaminated materials, and properly dispose of the hazardous wastes. Afterward we’ll use our ozone generators to neutralize odors and/or our thermal fogging equipment to re-establish a natural scent.
Content Restoration
We also have water damage restoration specialists to take of building contents and possessions such as furniture, rugs, and clothing. We can either treat your belongings on-site, or our pack out services can remove them to a controlled environment for expert cleaning and restoration with specialized equipment and processes. We’re even prepared to rescue documents, books, photographs, electronics digital media, and more.
Water Damage Repairs
Our crews also include skilled carpenters and other trades to complete water damage repairs and reconstruction. We can provide the very best, as demonstrated by our rehab of the Bushard House, a 1918 Arts and Craftsman home.
