Privacy Policy
Effective Date: 12/1/26
Website: www.callservicefirst.com
1. Introduction
ServiceFirst Restoration Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This policy describes how we collect, use, and share your personal information when you visit our website or interact with us.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, mailing address
- Service Information: Details related to your inquiry or service request
- Technical Data: IP address, browser type, device information, and website usage data
- Communication Data: Information you provide when contacting us via forms, phone, email, or SMS
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to inquiries and provide requested services
- To communicate with you regarding your project or request
- To send updates, confirmations, and service-related messages
- To improve our website, services, and customer experience
- To comply with legal obligations
4. SMS Communications
If you provide your phone number, you may receive SMS (text) messages from us related to your inquiry, services, or account.
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
Important:
SMS consent is not shared with third parties or affiliates.
5. Sharing of Personal Information
We do not sell your personal information.
We may share your information only in the following situations:
- With trusted service providers who help us operate our business (e.g., CRM systems, communication platforms)
- When required by law or legal process
- To protect the rights, safety, or property of our company, customers, or others
All third parties are required to keep your information secure and use it only for authorized purposes.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Correct or update your information
- Request deletion of your data (subject to legal obligations)
To make a request, contact us at:
ineedhelp@callservicefirst.com
8. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You can adjust your browser settings to disable cookies if preferred.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, please contact us:
ServiceFirst Restoration Inc.
Email: ineedhelp@callservicefirst.com
Phone: 855-88-FIRST
Address: 23192 Verdugo Drive, Suite D, Laguna Hills, CA 92653
