There’s nothing worse than coming home to a flooded basement. Whether a floor drain or foundation crack is the culprit, your home is at risk of serious damage if you don’t take action. That’s why finding a professional service to do the cleanup properly is key.
What should you do? Keep reading to learn three tips for hiring water damage restoration services!
1. Ask About the Water Damage Restoration Process
When you’re talking with a water damage restoration service, come prepared with questions. One of your leading questions should be about the process they’ll use to tackle your issue. What are the steps and techniques involved?
Good companies will use modern tools, like moisture meters and industrial fans that can dehumidify the area. They’ll explain what safety equipment they’re using to contain the area. And they’ll discuss the solutions used for cleaning and sanitizing.
Especially if you have young children or pets, you want to feel confident that you’re not exposing them to unhealthy chemicals. A good company should offer total transparency on how they’ll remove the water and handle mold remediation. Additionally, the company should apply preventative treatments to help stop mold growth.
Ask if the company will dispose of contaminated furniture and decor. Also, ask if they will work to determine the source of a leak, especially if it is not obvious. You want to see evidence of a clear plan!
2. Check the Response Speed
When you’re dealing with water damage, time is of the essence! You can’t wait for a water damage restoration service that’s booked for another week. And you can’t assume a disaster only will happen during normal business hours.
Waiting for assistance only enables mold and mildew to take over your property. You need a response team that can answer your call at any time of day. And they should be able to reach your property within an hour.
Look for a company that takes your concerns seriously and dispatches a crew right away. Explain the scope of your problem in detail so they can come prepared.
3. Look at Reviews and Credentials
Finally, be sure to check the credentials and ratings of a prospective water damage restoration company. You don’t want to end up giving your business to a company that lacks certification or insurance coverage.
Insurance coverage keeps you safe from financial problems. If an uninsured worker is hurt on the job, you could be liable for the medical bills. Ask to see evidence of all insurance and credentialing before agreeing to a project.
A company should have certification from the EPA for dealing with lead-based paint safely, too. They also should have restoration certification that complies with current industry standards. This ensures that they will dispose of unsafe materials properly.
Find the Right Water Damage Restoration Services
Quality water damage restoration services are critical when your property is under water. Be sure to hire licensed and insured specialists with the right training. And look for a company that can communicate its process clearly.
When you need help with a water damage problem, contact ServiceFirst Restoration!